Phoenicia Essence
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Can I use other oils or add water?

No. Use only Phoenicia Essence fragrance oils in your Phoenicia Essence diffuser, and never add water or dilute the oil.Why Phoenicia Essence oils?Our fragrance oils are made for our diffusing technol...

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How do I contact customer service?

We help customers by email and through our online request form, not by phone.How to reach usSupport request form (for help with an order or a diffuser): phoeniciaessence.com/submit-ticketEmail (for qu...

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What is in your fragrance?

Our fragrances are crafted with care, quality, and sustainability at the heart of everything we do. What's Inside:We use premium essential oils and high-quality fragrance compounds to create our signa...

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Can I put the fragrance on my skin?

No. Our fragrances are specifically formulated for aromatic diffusion, not for topical use on skin. Why Not for Skin?Our fragrance oils are highly concentrated and designed to be dispersed through air...

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Can your fragrance be used around children and pets?

Yes, our fragrances are formulated to meet IFRA (International Fragrance Association) safety standards and can be used in homes with children and pets when used as directed. Our fragrances comply with...

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How long does the fragrance last for?

Fragrance longevity depends on your diffuser's intensity setting and usage pattern. Typical Lifespan:A standard 3-ounce (90ml) fragrance bottle typically lasts 3-6 weeks with regular use. Factors That...

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How do I find the perfect fragrance?

Finding your perfect fragrance is easy with our collection of over 90 premium scents! Browse Our Collection:Explore our complete fragrance collection and use the filter feature to narrow down options ...

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Where are your products made?

Our fragrances are proudly manufactured in the United States using the highest quality raw materials that are ethically sourced and never tested on animals. Our diffusers are manufactured in Guangdong...

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Are your products recyclable?

Yes! We encourage customers to recycle our empty fragrance bottles and cardboard packaging whenever possible. Most of our materials are curbside recyclable, but please check your local recycling guide...

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