What is your shipping and return policy?

For complete details on shipping, warranties, and our return guidelines (including fragrance exchange policies), please visit our Shipping & Return Policy page.

Quick overview:

• Domestic orders typically ship within 1-2 business days with tracking provided.
• Returns accepted on unopened and opened diffusers in perfect condition within 30 days.
• Fragrances are non-returnable once opened (sample reeds included to test first).
• All diffusers come with a 90-day limited warranty covering manufacturing defects.