Changing your address or payment method on an order

Change your address

1. Go to My Account.
2. Click Addresses in the menu.
3. Edit your billing and shipping address and save.

Address changes apply to future orders. To change an order that has not shipped yet, fill out our support request form as soon as possible. We can change the address any time before the order is dispatched. Once it has shipped, you will need to contact the carrier.

Change your payment method

1. Go to My Account.
2. Click Payment Methods in the menu.
3. Add a new payment method, edit an existing one, or choose a default, then save.

Payment updates apply to future orders. For a recent order or a payment problem, fill out our support request form.

Using subscriptions? See Payment Methods and Addresses for Subscriptions.

Need help? Fill out our support request form.