Phoenicia Essence

Editing Scheduled Orders

Common reasons you may need to edit or manage a Scheduled Order are outlined below. To get started, go to My Account > Scheduled Orders.

Your orders appear in a table showing Next Date, Status, Total, and Actions for each one.


A. Change when it ships next

Want it to ship sooner or later?  

  1. Find your order in the table.  
  2. Click Edit Schedule from the Actions menu.  
  3. Pick a new Next Date.  
  4. Save it.

B. Change how often it ships

Switch from monthly to every 2 weeks?  

  • Click Edit Schedule on your order.  
  • Pick the new repeat schedule.  
  • Save it.  

Tip: This won't change the next shipment date – do that in section A if needed.


C. Pause, restart, or cancel

  • Pause = Stop shipments for now.  
  • Resume = Start again (retries failed payments automatically).  
  • Delete = Cancel forever.  

Find these options in the Actions menu on your Scheduled Orders page.


D. Add/remove/swap products

  1. Click Edit Items on your order.  
  2. Add new products, delete ones you don't want, or change amounts.  
  3. Always click Update Items or changes won't save!