Phoenicia Essence
Phoenicia Essence Phoenicia Essence Knowledgebase Knowledgebase
Subscriptions
Suggested knowledgebase articles:

Knowledgebase Subscriptions

Articles in this category

Creating a Scheduled Order

You can follow these steps in order to create a new Scheduled Order from checkout. Click on your desired fragrance from our collection here. Select bottle size and then click on the Subscription opt...

6,865
(3)
How to Manage Payment Methods

You can add, update and delete saved payment methods in My Account > Payment Methods and update the saved payment method you would like to use to pay for your Scheduled Orders in My Account > Sc...

1,096
(2)
Editing Scheduled Orders

Common reasons you may need to edit or manage a Scheduled Order are outlined below:   A. Updating the Next Occurrence Date  By selecting “Edit Schedule” in My Account > Scheduled Orders (shares the...

1,106
(2)
Update Your Billing Address

When a Scheduled Order fails to process due to the payment being declined for an Address or AVS issue, you will need to update your billing address for your payment method. It is important to note tha...

249
(2)
Update Your Shipping Address

Update and manage your Shipping Addresses by logging into  My Account > Addresses.   How Customers Manage and Update Their Shipping Address  How Customers Update Their Shipping Address on an Indivi...

231
(0)