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Phoenicia Essence Help Desk Knowledgebase
EXO Series
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Knowledgebase EXO Series

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Important Product Information

How to Mount Your EXO DO NOT USE Mounting Backplates - Please watch this video! Additional specified hardware screws are included. If mounting, please use this specified hardware. For Exo/Exo Mini pro...

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EXO/EXO Mini Product Manual

Download our EXO/EXO Mini Product manual.

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How to Choose Batteries for Your EXO

The EXO and EXO Mini devices require 4 D-sized batteries – not included. We recommend top-end brands such as Duracell, Energizer, or comparable. For optimal use run your device on levels 1, 2, and pos...

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How to Mount the EXO

Mount your EXO with these easy steps.

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How to Program the EXO

Learn how to program your EXO.   Frequently Asked Questions What do the grade levels on the app mean? Level 1 represents the lowest intensity, while 10 signifies the highest. To begin, We recommend s...

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