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EXO Series
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Knowledgebase Diffusers EXO Series

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EXO Batteries, App and Important Information

BatteriesThe EXO uses 4 D batteries and the EXO Mini uses 2 D batteries. Batteries are not included. Both are also USB compatible (USB cable not included).We recommend top brands such as Duracell or E...

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How to Mount the EXO

Mount your EXO or EXO Mini directly on the wall. Watch the video for step-by-step instructions.ImportantRemove the backplate before mounting, and do not use it. Hang the diffuser directly on the wall ...

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How to Program the EXO

Program your EXO or EXO Mini with the Phoenicia Essence app. Watch the video for step-by-step instructions.Connect to the appTurn on Bluetooth on your phone.Open the Phoenicia Essence app. New to the ...

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Troubleshooting Your EXO

Try these steps, in order, if your EXO or EXO Mini is not diffusing as expected.1. Check the batteriesReplace them if they are more than 3 to 4 months old. Higher levels drain batteries faster. The EX...

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