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Frequently Asked Questions
How do I contact customer service?
What are your business hours?
Are your products recyclable?
Where are your products made?
Do you offer a scent subscription?
Do you offer gift cards?
Do you have a newsletter?
Do you sell my personal information?
View all articles in “Frequently Asked Questions”
How do I connect my diffuser to the Bluetooth app?
How do I reset the Bluetooth password?
How do I know what diffuser is right for my space?
Do you have battery operated diffusers?
How do your diffusers work?
Where is the best place to install my diffuser?
What level should I set my diffuser to?
Do I need to do anything to my diffuser before changing scents?
View all articles in “Diffusers ”
How do I select my scent?
How long does the fragrance last for?
Can I use my own fragrance oils?
Can I change my fragrance?
Can your fragrance be used around children and pets?
Can I put the fragrance on my skin?
What is in your fragrance?
Shipping & Returns
How are your shipping costs calculated?
What is your return policy?
Who do you ship with?
Do you ship internationally?
Will I receive an order confirmation?
How will I know when my order has been shipped?
Do you provide a tracking number for shipments?
What if my package is damaged?
View all articles in “Shipping & Returns”